Driving for Uber or Lyft is more than just a gig—it’s your livelihood. But what happens when your access to the platform is suddenly cut off due to an inaccurate background check? For many drivers, a single error on a consumer report can lead to immediate deactivation, lost income, and mounting stress. At Jaffer Law, we fight to hold background check companies accountable and get you compensated for the harm they’ve caused.
You Have Rights Under Federal Law
If you’ve been deactivated from Uber or Lyft due to a background check error, you may be the victim of a violation under the Fair Credit Reporting Act (FCRA)—a federal law that protects consumers from inaccurate and unfair reporting. This law applies to background check companies like Checkr, HireRight, and others that rideshare companies rely on to screen drivers.
Common violations include:
- Reporting expunged, sealed, or outdated criminal records
- Mixing up your information with someone else’s (also known as a “mixed file”)
- Failing to provide notice before or after an adverse action, like deactivation
- Refusing to properly investigate your dispute of inaccurate information
- Failing to update the report after resolving the issue
If any of these happened to you, you may be entitled not just to a correction—but to money damages.
Jaffer Law Fights Back Against Background Check Errors
At Jaffer Law, we don’t just fix the error—we make them pay for the damage they’ve caused you. Here’s how we help:
1. Free Case Evaluation
If you’ve been deactivated due to a background check issue, we’ll review your case at no cost to you. Our intake team will gather your documents—like your deactivation notice, background check report, and any dispute communications—and evaluate whether you have a claim.
2. We Sue the Right Parties
We don’t waste time. Once we confirm that a background check company or rideshare platform violated your rights under the FCRA, we file suit in federal court. We typically sue background check companies like Checkr, as well as other consumer reporting agencies, for failing to ensure accuracy and fairness.
We’ve successfully handled claims for:
- Mixed identity reports
- Reporting expunged charges
- Reporting arrests with no convictions
- Failure to provide pre-adverse action notices
3. You Pay Nothing Unless We Win
Jaffer Law takes all FCRA cases on a contingency fee basis. That means you don’t pay us a penny unless we win compensation for you—either through settlement or trial.
We also seek to make the background check companies pay your attorney’s fees and court costs under the FCRA.
What Compensation Can You Get?
Drivers who win FCRA claims may be entitled to:
- Actual damages for lost income, emotional distress, or reputational harm
- Statutory damages of up to $1,000 per violation
- Punitive damages if the violation was willful
- Attorney’s fees and court costs
If you’ve been unable to drive for days, weeks, or longer because of a false report, that loss of income is compensable. If you’ve suffered stress, embarrassment, or even lost your vehicle because of missed payments, that matters too—and we’ll fight to make it right.
Time Is Limited—Don’t Wait
Under the FCRA, you typically only have two years from the date you discover the error to bring a lawsuit. Every day you wait is another day of lost income and another risk that your case may become time-barred.
Let Jaffer Law help you take back control. We’re a national consumer protection law firm focused exclusively on fighting credit reporting and background check errors. We’ve helped thousands of people correct their records and win compensation. You could be next.
Contact Us Today for a Free Case Review
Free Case Evaluation
(888) 498-9533
Serving clients nationwide
Jaffer Law. When Background Checks Go Wrong, We Make It Right.